| Address: | Mr Ajay kr jaiswal, dagwar toli ward no 13 rosera, dist- samastipur, state- bihar, pin code- 848210 |
I am writing this letter to make a complaint regarding spicejet flight delay of (SG-8911)
from (Darbhanga) to (New Delhi).It is the first time that I have faced such cases. Passengers buy expensive tickets because they have important work to do or to be at their desired place for an important reason. But I guess you people do not consider our engagements or tasks important..
I had a very important appointment with a doctor to attend, which I could not attend because of spicejet poor service. This is not a professional way to deal with spicejet passengers.( My flight is delayed 1 hour 55 minutes from your side with no any information of 7th april of 9:30 morning from darbhanga to delhi).we are not paying a handsome amount for such blunders. If we are paying well to your airline we expect quality service. The flight is delayed without prior information, no one of the staff members or customer executive members cooperating with us. I am really sorry but you have lost your quality. I am never going to travel with your airline again.
I have a lot of hope from you, you will solve my problem as soon as possible, and also refund my whole amount.
I look forward to your cooperation.
Regards,
Ajay Kumar Jaiswal
[protected]
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