Dear SpiceJet Team,
I hope this message finds you well. I am writing to express my disappointment and frustration regarding my recent experience with SpiceJet Airlines.
On [29-May-24], I traveled with SpiceJet from [Dubai T-1] to [Jaipur T1], Flight [SG-58]. Unfortunately, upon arrival, my luggage did not appear on the carousel as expected. Despite waiting for an extended period and following the necessary procedures with your ground staff, my luggage remains missing.
This situation has caused me significant inconvenience and distress, as my belongings are essential for my travel and personal needs. your ground staff behavior was very rude because i was informed them that my return flight to dubai on 1 of june 24 so i need my luggage to take back the suit case with me. then on first since morning or since my luggage arrival on jaipur aiport i conversation with your ground staff that i will pick up the luggage from airport but the reason they provide was unacceptable and they put for delivery i spent 5000 RS to book the personal car to picked up my luggage from jaipur aiport by my brother in law. but very rude behavior with my brother-in-law by your ground staff i trust that SpiceJet will take immediate action.
I kindly request that you provide me with updates on the status of my luggage compensate for the inconvenience caused.
Thank you for your attention to this matter. I look forward to your prompt resolution.
Sincerely,
[Sakil Khan]
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