Spice Jet Airlines — Complaint regarding not allowing to sit in flight for no proper reason

Address:

Srinagar Kashmir

Respected sir/mam,
I had booked flight from Srinagar to Jammu on 8 Feb 2021 with departure time 1:40 pm. I have reached at 11 and completed all checkings and also web check-in before 12 pm. I had boarding pass in my hand on which boarding time was mentioned as 1:10 pm. I reached counter at 12:55pm and the staff refused to enter me saying boarding time is over. The staff were very rude. We reached before mentioned boarding time but still they did not allowed which u can verify by CCTV footage.. I mentioned them I have exam next day. But they were very rude. They even were not allowing to adjust us in next flight. We were 5 students and due to this we faced alot problem. I request u to look into matter otherwise we will take this issue surely to the consumer court. Kindly pay back our payment and penalty for causing trouble to us.
Thank you