Spice Jet Airlines — credit card revision / nor ashikin ismail

Address:

75350

Dear spicejet,

I have traveled to kashmir on 19 sept 2017 to 24 sept 2017. I have issue where my credit card has been charged for inr 29, 010 on 24th sept 2017. Inv number 001505 and 001504. Spicejet officer at the counter insist to have physical credit card for earlier flight booking (Confirmation no: cy8zmt/leki5u) which was made on 19 july 2017. However we (10 pax) failed to give that physical credit card as the card holder is not with us and is on the way to ladakh and unable to reach. Spicejet officer insist to have one of our credit card to make new flight booking and claim the payment will be reversed.in this case i have used my credit card (465885*2200) for the new booking. Until now the payment is not reversed and i have been charge for my credit card. Kindly solve this matter immediately!

Regars,

Ainor ashikin ismail
Malaysia
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