Spice Jet Airlines — customer care service is irresponsible and ignorant

Address:201301

My flight for today from delhi to goa is getting postponed continously and its departure has come from 11.30 to 5.40
And when i call on your customer care numbers is shows that all your representatives are busy, i’m call your company from past 12 hours are they so much busy, like what booking tickets for pm?... Such irresponsible and ignorant behaviour of yours has lead to decline in your customers.. And you lost 4 more customers.!!! We won’t book your company for any of our future trips.!!! My flight was sg-8171 and it is getting delayed for i don’t know what reason but that is ok but you ignorant guys don’t think about the customers and keep your phones off and donot accept the calls
Was this information helpful?
No (0)
Yes (0)
Apr 08, 2019
Updated by arsh malhotra
My mobile number is [protected]
Complaint comments 

Comments

Delayed 8 APR 2019 SG8171 flight:

Arsh Malhotra Mr.

Kindly reply:-

1. Where is PNR / e-ticket?

2. What was a reason of calls to unknown number ?

3. How long the delay lasted? At what time the flight departed from the terminal?

4. What do you want exactly?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SpiceJet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    3431
    Pending
    0
    Resolved
    410
    SpiceJet Phone
    +91 965 400 3333
    +91 987 180 3333
    SpiceJet Address
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
    View all SpiceJet contact information