Spice Jet Airlines — Damage baggage issue | |
We have travelled in flight no. SG 785 from Delhi - Goa dated 17th March. Refer the complaint no. 51713 raised by us manually at the airport. In this flight our 4 bags have been mishandled and damaged completely refer the pics attached. 1.Refer the attachment no. 1 & 2 Aristocrat stroller bag which I've just purchased for this trip has been manhandled to that extent and broken in bit & pieces . If you see the pics its trolley pieces has been missing as if it has been done deliberately with some other purpose in mind. 2. Refer the attachment no. 3 & 4 my pure leather bag which is of very fine quality and can't be easily damaged has also been damaged in the same manner & its pieces are missing and is beyond repair. IRONY is Spicejet is not accepting their mistake & offering us Rs. 1000/- as compensation. How can Airline do like that is really beyond understanding. Is this the kind of service and safety assurance they talk about. Was this information helpful? | |
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