| Address: | Gurgaon, Haryana, 382424 |
| Website: | pehardar cnbc.aawaz |
Dear Sir,
I waqs travelling from Dubai to Ahmadabad in spice jet flight SG 016 on 11th of feb i booked LG TV Ultra HD 43 Inches, i am regular traveler in spice jet, i booked tv from Dubai and they put the fragile tag, when they deliver the tv on the airport the box was broken the porter who deliver the tv i ask him why this box is broken, may be tv is damage,
he told me that there is fragile tag on it we carry carefully, and he assure me that i am 100% sure the tv is safe nothing happen in flight some times little bit scratches will happen on the box but fragile items we take care.
when i came home and open the tv it was totaly damage same time i register my complain and told them this happen to me after two days they call me and told we will get back to you in 72 hours your case in is under investigation after three day spice jet officer called me and start blaming me why dont you open and check on the airport, but there porter was assuring me it 100% safe we take care of fragile items.
Spice jet officer from gurgaon head office was blaming me that you are looking for the compensation from the spice jet thats why you are complaining, i told him, i have paid the tax for the TV and you are saying i am looking for the compensation.
i told him that TV cost Aed 1800 +10000 Rs this was conversation we had and i ask him to drop me a mail, he has drop me mail that we can not do any thing we deliver your product.
i have all the photo graph and ticket detailsnad tax copy which paid on the air port.
I ask the spicejet officer that show me the screening details of my tv he said he can not do that.
before i took my tv to my home they did the screening of the tv on the airport if the tv is safe it will show in screening, they must have the copy of screening but they do not want to show me.
i have all the picture and mail conversation with me please let me know if you need all these details i will send you.
looking forward for reply.
Regards
Aman manoj Kumar
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