Spice Jet Airlines — delay in flight departure sg8720 from bangalore to delhi on 9 th may 2019

Delay in departure of flight sg 8720 from bangalore to new delhi on 9th may 2019 at 10.00 pm due to last minute change in pilot.
Due you understand what does it mean to passengers who have boarded the plane at 9.30 pm & waiting for takeoff till now. The time now is 10.37 pm when i am writing this complaint.
Pls. Let us know what responsibilty spicejet management is going to take for this blunder and the way of compensating the time wasted of passengers.
Reply awaited or else the complaint will be marked to aviation ministry.