Spice Jet Airlines — delayed and stalled in runway for 5 hours

Tis flight to Mangalore SG1028 was scheduled to fly at 17:55 but was delayed due to some technical issue. V r still in the plane waiting for a proper response from ur team here.. It is the most lousiest service I hav ever had. For Tis glory u guys charge a whooping 8k as flight charges. How inefficient n useless can u guys get. It's pathetic. It's almost 10 in the night n v r stuck in Tis stupid aircraft. I want my full money back. Never in my life again I ll step into spicejet craft again.