Spice Jet Airlines — Delhi to Bombay didn't allowed to Board the Flight.

Address:	400703
Website:	www.spicejet.com

Itesh khiani and Shilpa khiani our flight was on 15th Feb 2017 PNR- NEPCTH @ 3.55 pm and we reached airport @ 3.20 bcoz of heavy traffic and also the sign board for T1 was not clear 1/2 hr we were just circling around to get to T1 and when we reached we were not allowed to Board the Flight. No courtesy shown by staff.i want my full Refund coz my son was not well and I had to reach Bombay anyhow.so I booked airindia flight @ 9 from T3 paying extra . Pls check the sign boards as well they are very confusing.when you guys make us wait for hours due to fog and other reasons. And there was 1/2 left but it lazy staff didn't even bothered to try for us we could have easily boarded the plane. If I m not getting my refund then I'll never book spicejet any ways my Bombay to Delhi experience was also not good.we were told language will come at 2 but came at 4. 4.my contact no [protected].