Spice Jet Airlines — denial of paid services (no window seat after purchasing additional services)

Sir/madam,

I travelled from jammu to delhi by flight no. Sg 161, jammu to delhi on 23 may 2019, pnr no. Db1kfg

I booked a seat 11a after paying extra money as 'additional services'.

I was shocked after reaching my seat at 11a as there was no window. (Photo attached).

It is clear denial of paid services (No window seat after purchasing additional services). It was embarrassing for me infront of my family as i told them kids will get window seat.

Kindly do the needful.