Spice Jet Airlines — did not permit me to take the flight

My flight was at 6.55 am on 27.2.20 got stuck in jam. I reached the airport and was behind a long queue.. I reached the check in counter at 6.08 am but still they did not permitted me to take the flight nor provided me another flight. I am a student and was travelling alone they were rude and did not helped me in any manner. There was ample time if they will they could have helped me with it. Worst airline. Next will never book its ticket.