Spice Jet Airlines — Dinner Served on SG 54 - Dubai to Calicut on 02 Feb 2017

Dear Sir

Myself and wife traveled in Spicejet (first time) by SG54 on 02 Feb 2017 to Calicut. Our complaints are as below

- Flight was delayed over 90 mts, which resulted in total frustration delay on our connecting train from Calicut to Tellicherry
-We order dinner (pre booked) 1 Veg Biriyani and Jeera Rice, for which we got Pasta and a bread sandwich. You had very little choice for vegetarians. Non vegetarians can consume vegetarian food, not the other way.

Pursers were very courteous and I remember vaguely the name of one as Smruthy or Shruthi, and another male. They were trying to find a solution for us, but I know that it's not at their fault and preview as I am also an airline staff. I handed over my ticket copy to them. We were too hungry due to the delayed flight.

Have enough vegetarian food in the flight. Please try to be keep the On Time Departure more close to 90-95%. Here in middle east, everyone is eagerly trying to reach India as early as possible.

My first journey with Spicejet was not satisfactory. I would like you to check and revert what happened on the meal uplift from India.

Hope you will consider my complaint and improve the service

This site doesn't allow to add the picture of the food. I am attaching my ticket

Warm regards

Subramonia Iyer Vimal Kumar
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