Spice Jet Airlines — Disappointment with spicejet service

Address:

560013

I travelled from Delhi to Bengaluru on 14th May in 01:00 A.M flight. I took spice max facility and I was charged 1000rs for that. I was told that that I would be provided with priority baggage handling and prority boarding along with other benefits. I was neither provided Priority boarding or Priority baggage handling. In fact I received my luggage after 25 mins of de boarding of flight. What is the use of paying extra when i had to wait for my luggage for so long.