Spice Jet Airlines — Disrespectful and RUDE employee-AYUSH PANDEY (customer service ) Udaipur airport.

I'm Mrs. Indra Kothari, I was travelling from Udaipur to Jaipur 9:20 flight on 25th Feb 2021. This is regarding your employee at Udaipur airport- AYUSH PANDEY (Customer service). This person troubled me a lot at time of check-in. I had 2 bags of 5 kg in total and one hand carry. He asked me to combine both bags and put all stuff in one single bag. I did the same and the chain of the bag broke and then he told me to throw the empty bag in dustbin (he didn't allowed to take empty bag with me) and threatened that he wont let me board the flight until I pay 750 rupees to him. It was a underweight hand carry of 5 kg in total and only he had problem with bags because he wanted money.

I already did web check-in at 10 pm a day before and I was allotted seat 17A then also he asked 100 rupees for check-in.

While shifting my luggage from one bag to another my asthma pump and sanitary pads went in luggage because of him. My age is 50+ and I am asthma, Menopause and Blood pressure patient and I suffered a lot during journey. I had asthma attack during travel and the work for which I was travelling is not completed because of attack. I was traveling alone and was ill my age is 50+ and that person AYUSH PANDEY was behaving very rude and disrespectfully, he was treating me badly and I'm really dissatisfied with that employee.

We don't want animals like AYUSH PANDEY. I have requested all my contacts and bloggers and given feedback almost everywhere that we won't travel in spicejet until and unless this employee is thrown out. I was regular spicejet customer and now I have appealed almost every one to avoid spicejet until that employee AYUSH PANDEY is there.

Success of airlines is pilot, machinery and Customers not employees like AYUSH PANDEY.
Take action and hire employees who solve problem of customers not the one who increase problems.

Mrs Indra Kothari