Spice Jet Airlines — Exact cause of Operational reasons for flight cancellation and compensation

Address:

SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India.

Complaints* SpiceJet Airlines PNR no. ZB988P
My email dated 22 Feb 2023

Could you please dutyfully tell reason for flight cancellation on 19.1.23 SG 440 From BOM (T2) to JSA(T1) ?

Why you did not inform?

Thanks to our request Khushboo at J13 counter in P10 level switched all 14 o[censored]s to Jodhpur flight. We faced lot of expenses by road travel from Jodhpur to Jaisalmer consequent to this. Why Spice jet staff did not courteously meet us at Jodhpur?

Why did they not give us a small bus or tempo traveller to arrange further travel as we requested at mumbai?

Isn't it the duty of spicejet to do so kindly?

Why spicejet should not be asked to compensate?

Kind regards