Spice Jet Airlines — Excess charges towards cancellation and seat fee

Address:

NABARD Park, S V Road, Santacruz (W), Mumbai 400054

I had booked 03 tickets from Durgapur to Mumbai in SG 355 on 18 March 2020. The PNR no. S6NG6L. The flight was cancelled by spicejet stating that I have been adjusted in the same flight on 19 March 2022.

Since I had difficulty in travelling on next day, I opted for ticket on 20 March 2022. While booking, I could observe that a cancellation charge of Rs 8250 has included in the ticket. Further, Rs 650 towards seat fee paid for 18 March 22 tickets have not been adjusted and I had to pay again for the journey dated 20 March 2022.

I would like to know why cancellation charges (Rs 8250) was levied when flight was cancelled at your instance and addition Rs 650 was charged when I have not availed the facility of seats on 18 March 2022? Further I had to undergo a lot of mental anxiety due change of flight schedule.

I request you to consider refunding the excess amount charged from the me.