Spice Jet Airlines — February 8th marks 2 year Anniversary with no refund.

Address:321| Udyog Vihar | Phase IV | Gurgaon-122016| India

Spice jet canceled my ticket TC5YQJ for an April 8, 2020 fight due to the pandemic. I requested a refund on February 8, 2021. I have sent NUMEROUS emails to:
[protected]@spicejet.com
[protected]@spicejet.com
ajay.[protected]@spicejet.com
kamal.[protected]@spicejet.com

We are approaching a 2 year mark for a refund. Below is the response I get from my once or every other month request.
Just HORRIBLE customer service!

PNR No: TC5YQJ

Greetings from SpiceJet!

This is with reference to your trailing email.

We are looking into your concern and we shall get back to you with an update accordingly.

Further, we would appreciate your patience in this regard.

Assuring you of our best attention at all times.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SpiceJet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    3430
    Pending
    0
    Resolved
    410
    SpiceJet Phone
    +91 965 400 3333
    +91 987 180 3333
    SpiceJet Address
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
    View all SpiceJet contact information