| Address: | Pune, Maharashtra, 411017 | | Website: | Spicejet.com |
Flight sg3465.. Bangalore to coimbatore was delayed by more than 5 hrs due to which i had to unnecessarily pay 1 day extra hotel rent.
I started traveling from pune to coimbatore via spice jet.. I started at 3 am in morning on 13 jan 2018. After halt of 4:30 hrs my connecting flight was to start at 11:30 am.. But due to unnecessarily delay of flight my full day 8 hrs was wasted at bangalore airport.. My luggage was also stucked with them.. Otherwise i could manage to go by bus. Pathetic experience with spice jet.. Almost all of there flights are delayed by 2-3 hrs.
Above all even they did not provide lunch or any such meal to exhausted passengers. As i found they had tied up with taste of india at bangalore airport. But when i requested them meal with my boarding pass.. They clearly denied for same and asked to talk to spice jet representative. All with heights only single lady was standing at gate counter of spice jet.. And seemed full loaded. With this experience i tried to contact representatives on call but they also mentioned nothing can be done. And sorry for inconvenience.. What the hell we will do with sorry if they can not fulfill their commitment well with time.. Customer is no value to them.. Such companies do not deserve to serve customers being in service industry. If they can not promise services what the hell they are doing in service industry. I suggest all professionals and specifically to people looking to commute in time please never ever opt spice jet as your travelling service provider. There are lot many better in market.. Pl. Go with them. As spice jet is not bothered about customers time. Was this information helpful? | 
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