Spice Jet Airlines — Flight cancellation due to the corona virus, refund request

On 23rd February, 2022 we booked a Spicejet evening flight from Mumbai to Kolkata and we were told that due to ongoing pandemic situation our Spicejet flight from Mumbai had to be revised to the next available option which was on that very day but the time was 06:15 AM and which was utmost inconvenient for us (Please refer to the attached notification mail and SMS from the airline's end). Hence we were compelled to cancel our flight on 20th February, 2022 and book a complete different flight on other day. We were hereby informed that we would get a full refund of Rs. 7972 as the rescheduling of that particular flight was done by them. Please be informed that Its almost been 45 days past and we still not received that amount yet on the card which was used for this transaction.