Our Delhi to Guwahati and return flights were booked almost 4 months in advance for November '14. I wanted to make sure that I get the best rates by booking well in advance.
Our flight to Guwahati was re-scheduled twice and then was cancelled. No email was sent regarding cancellation=[]
\. I took the e-ticket print from their website on the day of travel (it too did not mention about the flight status). When I reached the airport I was told the flight's cancelled. We're put in the other flight for the next day. But they did not compensate me for the travel from and to the airport.
Now, SpiceJet cancelled my Delhi bound flight as well. And I had to book fresh tickets for 4 o[censored]s in a different Airline, as I did not want SpiceJet to re-schedule our flight for another day. Also, I can't rely on their services anymore.
But making alternate arrangements for the whole family have costed my nearly INR 20000 extra.
What I expect is SpiceJet to reimburse me the amount I lost because of their poor service? Was this information helpful? |
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