Spice Jet Airlines — flight delayed by 2 hours

Address:

New Delhi, Delhi, 110059

Due to some family emergency I wanted to reach Delhi urgently and I booked a ticket for 09.05.2019 9.55pm with Spicejet, it first got prepone to 9.40pm which was manageable but now again postponed to 11.30pm.
11.30???? Are you kidding me really???
I want a solution to this asap (PNR - C88E2M) and moreover after calling us on airport at 11.30 they kept us waiting saying flight has not yet came.
They did not started the boading till 1.30
I finally boarded the flight at 2AM
It is absolutely not fair to delay the flight by 4 hours.
Flight was suppose to be taken off at 9.40 initially that's why I booked but it flew at 2 and I reached home at 5
I sincerely request you to take strict action and help me with the loss
This is not fair to keep your customers waiting, even the services are so slow