Spice Jet Airlines — Flight Delayed without any Prior Intimation

SJ1991

from Mumbai, Maharashtra

Dec 21, 2021

Address:

SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India.

I had a booking for 17 persons from Mumbai to BagDogra dated: 10th DEC and was scheduled to depart @ 13.00 pm. PNR number is : AC2ENW. Also, had return tickets with same PNR.

We booked these tickets on 30th OCT.

My flight was scheduled to arrive in BagDogra @ 15.40pm and my rest of the arrangements for the day was planned accordingly.

But due to sudden change of timings by SpiceJet and delaying the flight by about 2hrs, all my plans had to be forcefully cancelled and therefore, we decided not to board the flight due to time changes.

We have been trying to reach SpiceJet customer care since that day and am not getting any resolution on the same. Every time they are only playing blame game.

Was this information helpful?

No (0)

Yes (0)

Dec 27, 2021

Updated by SJ1991 Still not getting resolution on the same. You guys are only playing the blame game. Customer service is asking to contact Group Desk, Group desk is asking me to contact agent, agent is asking me to contact SpiceJet. I have been running behind you guys for the last 2 weeks now. I missed my trip as Flight was delayed by SpiceJet and now SpiceJet is running away from its responsibility.

Either provide me a full refund or provide me a future date for travel without any extra charge.