Spice Jet Airlines — Flight got delayed

The Flight SG 945 srinagar to Mumbai on 20th Aug 2022 supposed to depart at 1:15pm and land at 4:10pm. But it departed at around 3:45pm and reached at 6pm. PNR NCWRHW. I had another flight from Mumbai at 6:45pm. Due to this delay I missed the next flight. Also there was only few checkin bags arrived, in which my bag was not there. Waiting for bag took 15min just to make sure bag is not there and give address for the delivery. I had to book another flight for 7000 rupees. It was horrible and horrific experience when you travel alone and the staff only says this is the best we can do and not helping to catch another flight. I understand that safety is first but who will pay for loss occurred? I had to wait in airport for 12hrs for next flight who will understand the tension caused to the parents.