Spice Jet Airlines — Flight rescheduled and passenger not updated

Address:

Mumbai City, Maharashtra

Sir, i booked a ticket for the journey on 19th nov from banglore to mumbai. the initial flight tyming was 10:10pm(Flight no. SG418). the fligt was rescheduled for the same date on 8:40pm. i didnt receive any call or msg for rescheduling. i.e passenger was nt informed abt it. passenger reported the airport at 7:40pm, there the staff engaged him in a discussion for luggage..my father had a talk wid dem n wasted few min der..wen contacted the higher authority ovr der.. we came to noe that its the mistk from ur side n luggage was sorted.. then HE GOT THE BOARDING PASS AT 8:05PM. according to the rules, u dont give boarding pass after 45mins.. bt u gave... ps: MY FATHER WAS NT INFORMED THEN ALSO ABT THE RESCHEDULING OF THE FLIGHT..: after security check in n formalities..he was at d gate at 8:30...there was no calls or anythng goin on at dat tym..wen he reached the flight was left.. so i wld request you to plz pay for the flight ticket and arrange for somethng for the passenger for the harrasment which u ppl have done.. after taking the boarding pass, if passenger doesnt reach the flight waits for few min as per the rules..bt this tym evn this was nt done.. i request you to plz look in this case n do somethng orelse need to file a complain/case against spicejet for the harrassment. after giving the boarding pass its compulsory for the airlines to take the passenger. airlines claimed that ticket which booked had nly hand luggage n nt check in luggage n den dey agreed their mistk aftr wasting few min thank you. name of passenger is vijay kainya pnr no. is YFDR5R