Spice Jet Airlines — Flight wasn't allowed to board even after having the boarding pass

Address:	New Delhi, Delhi, 132001
Website:	www.spicejet.com

My flight time was preponed by spicejet if was suppose to be at 6:30 and they preponed without asking or swing the convineince of passenger, I travelled almost 200 km in the mid night so I can catch my flight I collected my boarding pass at 3:26 and waiting for boarding to start, there was no annocements neither anything was mentioned on screen regarding the boarding start, I went on my 10 mins later of scheduled boarding time and still there was no one at the counter or anything on screen so I asked the girl at next counter for my flight, she said i need to wait and carelessly she continued her work, I again asked 5 mins later that mam mins is more urgent as I have to catch the flight, she asked other crew member he said the flight is already set to take off door is closed, still keeping me wonder about what's going on, I asked the girl again she called the third crew member and told him to take us out removing our security tags as well, I requested them p pleased tht n not localite and I have to get another flight and it's not my fault there is no annocements and within 15 mins you are saying flight has gone, he didn't listened anything and said I need to talk to their manager as he is just csr, he didn't even bother to take me to the manager and left, I passed the security checkin and after going here b there for 15 mins I roamed with my bag, and then found another careless aged guy sitting and not bothering about anyone, I went there and waited for 20 mins in que after all this suffering, he said mam it's your mistake you weren't able to board, and this is non refundable and cannot be rescheduled so your money is gone and flight too
He gave me the strait answer with a rude face without any kind of apology as he was doing some favour to me being passenger, so there too neither request nor politeness worked, finally when I had to get out of the airport and buy new ticket I went to security he suggested me to talk to gm and there too this guy was sitting so they didn't even called me inside the cabin neither came out from their own shell they were talking and listening to everything that gm also said we cannot refund of rescheduled, this is the first time I saw something like this happening, boarding never completed in 5 mins and the crew cannot reject the boarding pass passengers, I wasted my 12 hrs to catch this flight which they easily said gone, will never suggest your pathetic flight to anyone in my circle and criticise you on all social networking sites, I need my refund with an apology from spicejet for this horrible experience I had