Spice Jet Airlines — Give a valid reason of delaying sg 487 flight for six hours at nagpur

Address:Howrah, West Bengal, 711114

Yesterdayvwe were travelling to kolkata from mumbai at spicejet's sg 487 cockpit...Our flight taken off from shri chhatrapati shivaji international airport at 19.25 ... They informed us that we will reach kolkata at 22.10... Suddenly a senior citizen starts surviving due to breathing problem and our flight takes an emergency landing at nagpur's babasaheb ambedkar international airport at 21.00 ... They admitted that senior citizen in the nearby hospital and informed us that there will be a technical check up of the airbus soon and our flight will starts its journey to kolkata asap!!! All the passangers waited with sheer patience...Suddenly the food became unavailable in the plane...The time was 00.00 ...We asked them to allow us to buy foods from nagpur airport...But they didn't allowed us to go outside the cockpit...The captain of the cockpit was missguiding us by saying that their engineer will reach nagpur in next 15-20 minutes and our flight will start travelling soon...But one hour passed by...The engineer didn't arrived... Some passangers starts shouting on the pilot...Breathing problem had stuck the passangers...Atlast the captain allows us to come outside the cockpit...
Then the airport authority helped us...They allows us to travell to their airport lounge...They arranges tea, snacks, aufficient water for us... Thanks to nagpur airport authority!!!
Atlast the engineer came and our flight starts its journey from nagpur to kolkata at today 5.45...
We reach kolkata at 7.10!!!

It takes almost 12 hour to reach kolkata from mumbai via flight!!!

Refund us the money ...

Name:guchait probudhya
Seat no: 16e
Flight no: sg 487
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