Spice Jet Airlines — harassment

Complaint no. 49150
Today we (Three people) are booked ticket spicejet from delhi to chandigarh, we all are check in for boarding pass as per time around 3:30pm
Flight name sg2417
Boarding time 6:15pm
Depart time 6:45pm
But the flight was delay 1hours and 35min
So new timing of depart 8:20 we are suffering this kind of service from spicejet and his team members we are sit in waiting launch from last more than 4hours we reached at gate number 6b as per time 7:55 when we reached there the gate 6b there was no flight for chandigarh than we go to spicejet gate (Next gate) and meet with spicejet team members he denied to us for fly due no confirmation or late but the pilots are behind on us for the same flight as per depart timing we reached there before more than 25min after waiting more than 4hours in waiting launch we are also not get any kind of announcement or call for chandigarh flight
The spicejet office said he is not confirmed about us we go with flight or not even our luggage are also submitted before 4hours we are suffering due to this kind of service
He exit us and said wait for your luggage the flight was reached at chandigarh and we are still waiting for luggage we received luggage time 9:04pm and the front o[censored]s spicejet sold tickets to customer around 9:00pm for the flight delhi to hyderabad depart time 9:55 only 55 minutes left for everything (Check in, luggage and etc)
We hire private taxt from delhi to chandigarh (Pb29d 7271) on high rent,
This is totally wrong with us due to this kind of service we have to take action for harassment
We need to refund our ticket money, taxy rent and harassment refunds otherwise we have to go consumer court against this harassment
We are also register complaint on spicejet tickets counter by written

Customer name
Neetan mahajan - [protected]
Rahul marwah - [protected]
Vinod kumar - [protected]