Spice Jet Airlines — Haven't received refund after 70 days

I made multiple attempts to book ticket from Delhi to Chennai. SpiceJet would debit ticket amount from bank but failed to issue ticket during each of attempt. I reached out to them multiple times for refund. HE4HHD / A9W2XC / EC7B6G / DHBCVX are my reservations.So far it’s been 80 days from date of booking and I haven’t received my refund. I always get a standard response from Customer relationship team about technical glitches and I will get refund once it’s resolved. Team never cared to explain glitches and provide ETA. It’s terribly disappointing when SpiceJet doesn’t provide appropriate resolution and it’s on customer to follow up and continue with mental agony to obtain refund.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SpiceJet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    3431
    Pending
    0
    Resolved
    410
    SpiceJet Phone
    +91 965 400 3333
    +91 987 180 3333
    SpiceJet Address
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
    View all SpiceJet contact information