Spice Jet Airlines — I am complaining about the refundable money for cancellation of tickets

Address:	Chennai, Tamil Nadu, 600028
Website:	www.spicejet.com

Dear Spicejet Customer Care

I have booked 5 spicejet flight tickets from kolkata to guwahati on 25/7/2016 with the travel date 3/01/2017. I had to cancel the flight tickets on 25/12/2016 due to some unavoidable circumstances. Inspite of calling the customer care of spicejet and writing mails several times and doing all the necessary procedures for refunding the money, till today I have not got my money back. Spicejet is just conning the passengers and this is very disappointing and unfair.