Spice Jet Airlines — I'm complaining about delay in booking confirmation

Address:400708

I have booked a ticket from bombay to hyderabad and it is not confirmed by your flight company and amount is deducted and i again booked another spice jet flight and i reached destination but i get a message as confirming my ticket after it airrived to destination. I contacted customer care but they are not responding any time. Please be check it once and i place the screenshot of ticket in the below. Please check it and get me refunded.
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The hand rest was broken and was uncomfortable to keep the hands.

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