Spice Jet Airlines — I'm complaining about unnecessary rescheduling of my flights.

We have booked our direct flight from Dharamshala to Jaipur with PNR- FFTIPN and Case no. 10038214. But the airline cancelled our flight and rescheduled it via Delhi. And the approximate time of layover at Delhi airport is around 8 hours which is very inconvenient to us. We were not at all prepared for this inconvenience. Please atleast provide us meals and access to lounge to accomodate as I have my elderly parents with me and not aware about Delhi at all. Kindly help and response ASAP. We even talked to Spicejet's executive at Dharamshala airport. But they simply said you can cancel this flight and take the partial refund which is not the response I was expecting. I mean we are already facing this 8 hours layover issue and not getting anything out of it. So compensate in some way and provide us meals and access to lounge so atleast we can wait and relax ourselves at the airport.
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