Spice Jet Airlines — inappropriate baggage charge

Address:

560037

Below are my flight details for which i was carrying handbag and laptop total of 11kg. I was being charged 1200 rs for 4 kg extra baggage, which is wrong.
I tried to explain the spicejet person that i am carrying laptop and it's accessories in the same baggage as of the hand bag for which simply 7 kg for hand bag and around 4 kg of laptop bag would weigh... But there was nothing she was ready to listen and understand...

I want my money back. Please stop cheating customers their hard earned money.

If i am not paid back i shall take this matter to the extent it needs to be taken to this loot of money that spicejet is making.

Name:dhanjeet singh
Flight details:
Conf# xcvnfq
Deport:0555
Date : 28 feb 2018
Bangalore to kolkata flight