Spice Jet Airlines — Issue regarding luggage and harassment with me.

Address:

Haldibari

I shri bhagwan lahoti 61yrs old, a senior citizen of India.I was traveling from Bengaluru to Bagdogra on 21st of March on flight number SG327. I had some extra weight with me so I pre booked 5kg extra weight with 2 baggage and paid 2000 rupees in advance. It was clearly mentioned in my boarding pass that I am allowed to carry 2 baggage of 20kg combined but they did not let me carry my baggage and they started to argue with me. All of there staff were very non cooperative and they were continually asking me to go from one counter to another counter. Even though I paid 2000 rupees extra I still had to pay 750 rupees more in order to take my baggage with me. I hope that airline like spicejet honour senior citizens. But I am sorry to say that I was harresed and scammed by the staffs of the airlines. I REQUESTING YOU to take necessary action and compensate me.