Myself yogesh babu and with me my spouse jesha kutty and son adhivk just now 13th nov arrived from pune to goa through pnr number u3ehvb.
We checked in 3 luggage of which one tuffle bag got totally damaged at 360 degree.
The way it was handled shows your care on customers. This is not at all acceptable to have my most favourite bag in such condition.
Look at the picture and decide your action. However i had reported to your staff vikash patel at the airport and seeking your action.
You may check my travel frequency with your flight.
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