Spice Jet Airlines — luggage damaged

Address:

Srinagar, Jammu and Kashmir, 190001

Respected sir/madam
I along with my family were travelling from delhi to srinagar on 26th of feb in flight no. Sg937 and pnr no. Jeepwk. When i received my luggage one of my travelling bag was totally damaged we informed one of your spicejet staff member regarding the incident he took the photographs and tolds we will get the call but till now we didn't get any response. On 3rd march i talk to customcare and he gave me your email address under the complaint no.02012085.
Kindly look into the matter and do the needful as immediate as possible.