Spice Jet Airlines — Luggage not yet received

Hello, I am Sakshi Iyangar, I have recently travelled from CCU-DEL on 13/08/21, PNR no.- HK3CQB flight, I have not yet received my luggage even though it was promised by spice jet staff that I would be receiving my luggage the following day by another connecting flight, no baggage tag or information has been provided even after asking numerous time regarding my luggage. I have visited Delhi airport more than 3 times and no initiative has been taken from the staff and they have just been telling me to wait and I have also sent a mail and contacted customer support as well but I've received no response from spice jet. It has been over 48 hours and I still have no received my luggage. I need it, it's important. I have been continuously visiting delhi airport and had my mom visit Kolkata airport as well but spicejet is not informing any details, all they are saying is they have sent the luggage to delhi, but no information has been provided for my luggage.