Spice Jet Airlines — mishandling of the baggage

Address:

Kolkata, West Bengal, 700001

My son was travelling from kolkata bangaluru sector on the 9th of nov'18 with an addon of spice max. Upon the receipt of luggage the condition was horrible as if the suitcase was thrown and dumped several times, inspite of having a priority sticker on it. My son has to somehow tie up the suitcase from all sides then he has to leave the airport.
Pnr - k7jf8p