Spice Jet Airlines — Misleading the customer and forcefully charges put on booking

Address:	Kolkata, West Bengal, 700074
Website:	spicejet.com

Pnr# je8jrx, 3 passengers, from kolkata to bangaluru, jurney date: 08.06.2017.
Mr. Saurav call me on 06.06.2017 from gurgaon asking extra money for some extra facilities. I said that i am not interested and he was repeatedly forcing me to pay extra money for extra facilities. Finally i told him that i am not interested.

Mr. Saurav has changed my booking status without my knowledge and make payment due rs. 1580/- and changed my seat number.
This is disturbing the customer and simply cheating the customer. This will reduce to my interest to travel by spice jet airlines in future.

I would like to request to take proper action against of mr. Saurav for harassing customer and killing the customer's valuable time and let me know what action has been taken against of mr. Saurav.

Regards
Sambar mandal
Mob: [protected]