Spice Jet Airlines — Money debited but no ticket issued

Address: Ambala, Haryana

- Booked ticket on 30 May 2015 at Spicejet with the Order ID[protected]AM33 - The price of the ticket Rs 6144.0 is debited from bank account. - But no ticket is issued. - On contacting the spice jet customer care a complaint is registered. Complaint no :351532. The Customer care told that the issue will be resolved in 10 days and asked to book fresh tickets for travel. - Another order for ticket is placed with Order ID[protected]AM908 and price Rs 7103.0 . Ticket is also issued for the same by debiting Rs 7103.0. - After 10-15 days, there is a message saying the money is credited back to bank. But the amount Rs 6144.0 is not returned. - The complaint is also closed. Please look at this issue and arrange for the refund of the money.