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Spice Jet Airlines — Money deducted thrice for reissuing ticket. No refund received yet

PNR LHKN3H.. tried to reissue ticket through website for a date change. Used different modes of payment but ticket did not get reissued though amount got deducted. Customer care was MOST UNHELPFUL. Have called, written emails, provided payment reference numbers but spicejet is enjoying getting 3 times the amount and not interested in returning back for something that is clearly an issue with their website. Please help to get the refund as it is hard earned money
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No action taken from anyone on this. What is the point of such consumer complaint forums? See everyones comments... All of them have faced issues with spicejet and the airline sits silent.
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