Spice Jet Airlines — Money not refunded even after 44 days of follow-up with Spice Jet

SG 4051 from Tirupati-Pune dated October 23, 2022 was cancelled by Spice Jet. They added money to Credit Shell. I requested them to pay me back at the same account and they agreed on Oct 20.
But still it is not yet credited. They just keep bluffing me everytime I call them. It's is a pity that Spice Jet does this with every customer. If you check the number of flights getting cancelled, you will come to know that they want people to rebook at higher price since customer needs to travel.
Total amount 30, 728 to be refunded.
See attached image.