Spice Jet Airlines — More than ONE YEAR refund not done

Hi sir

I am karthikeyan Nagarethinam. I booked your flight ticket on 23/3/20. This PNR is JE4NKQ and that flight was canceled so that amount will be created to the credit shell. than i was book in another flight in 15/05/21 that PNR is REVG9A that flight also cancelled so please i request to my all booking amount are refund in my saving account then details are given below
first PNR-- JE4NKQ
second PNR-- REVG9A
And also raise the complaint through mail, they also replayed to my mail and give the confirmation refund work process but till not refunded
i attached my mail conversation below