Address: | Mumbai City, Maharashtra |
Spice Jet without any prior intimation had pre poned the flight from Belgaum to Mumbai. when we reached the airport the airlines people informed that the flight had already departed. They then informed that they had informed us through a sms whereas no sms was received from us. when similar instance happened with other three people then spice jet offered a next day booking as an alternative.
i had already got a forward journey booking on the same day and had to cancel the same due to gross negligence from spice jet. it was quite a frustrating experience that they could not even call us a day in advance and inform about the pre-ponment and merely rely on a sms to reach the customers who fly by air because they have very important business to attend.
its very shameful to people like Sanjeev Kapoor can never learn from their mistakes.
if they cant run a company they should wind up the business and close the company! Was this information helpful? |
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