Spice Jet Airlines — Non cooperation with customers

Today i had a flight from kolkata to delhi and the flight no was sg264. Unfortunately we were stuck in the traffic on our way to airport, even then we reached the airport 35min before but the lady at the spicejet counter was not cooperative and didn't allow us to board the flight. Not only us there were more several passengers who were also stuck in the traffic but that lady successfully wasted 20min arguing with us and not handing over our boarding pass to us. With such a bad and disgusting experience experience with spicejet neither we nor any family member of ours will be traveling with spicejet anymore.