Spice Jet Airlines — Non receipt of refund of 2.1.15 fllight

Address:

Hyderabad, Andhra Pradesh

As the flight Spice jet SG 239 with PNR E7V6MW was rescheduled beyond 2 hrs delay, Spice Jet informed that I was entitled for full refund in case opted for cancellation. I cancelled the journey and applied for refund on 2.1.15 itself and contacted the call center on 3.1.15 after making several calls and informed the cancellation and I was told that the refund would be made after checking the non travel status. But it is very unfortunate even after making lot of follow up till date -11.03.15 the refund is still pending. Now I really don't know what type of crime this is and who should I approach for getting my refund. After seeing complaints like mine in the consumer complaints the pending amounts may run in to millions of rupees, I feel a suitable mechanism should be brought in by Govt of India to arrest this type of cheating by airliners. K.Murali