Spice Jet Airlines — Non Refund of Cancellation money

Address:

Bangalore, Karnataka

We booked a ticket from Kolkatta to Bangalore and the same was cancelled and when we contacted the customer care we were told the amount has been refunded on 13th May and the amount is Rs.2993/-, but till date we have not receieved any amount. The PNR NO is FYTUFN Please let us know the status of the same.