Spice Jet Airlines — Non refund of promised ticket fare PNR OE7PKQ

DEAR SIR,
Very sorry to complain about this matter.
The refund was delayed for more than a year.What is the fun in telling
that it will be settled at the earliest ?
You promised me it will be credited back to my account within TEN
days.Finding non crediting now i think that your intention is only to
hold on to my money unauthorized and hence make trouble to me.
My request is that it should be credited back to my account by 7.5.2021.
Else i will be forced to take remedial action against your company for
compensation by all legal means.
Hope you will not force me to go to that extent.
Yours faithfully,
Sethu Madhavan C

On 05/05/2021, SpiceJet Customer Relations wrote:
Dear Mr. Madhavan,

PNR: OE7PKQ

Greetings from SpiceJet !

This is in reference to the trail mail.

Please note that currently we are experiencing high volumes of refund
requests. Hence; the refund process is taking longer than the usual. We
sincerely regret any inconvenience this may have caused.

However, please be assured that the refund for concerned booking will be
initiated towards your bank account at the earliest.

We would appreciate your time and patience.

Thanks & Regards,
Vishal Aggarwal,
Customer Experience, SpiceJet Ltd
321 | Udyog Vihar | Phase IV | Gurugram - 122016 | India
E-mail : [protected]@spicejet.com
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