Spice Jet Airlines — not provide boarding pass and ticket for a flight

Address:

Jodhpur airport, Rajasthan, Jodhpur, Rajasthan

Sir,
I have booked a flight ticket from jodhpur to pune of spicejet flight no sg8185 which is scheduled on 19 december 2019. I have reported at boarding point of spicejet counter at jodhpur airport at 1255 but spicejet jet staff did not provide my boarding pass and they told that you have late. They also told me that flight was prepond by 20 minutes. Company was not send any updates on my mail which was provided while booked a ticket.

Boarding staff send me here and there to clearify the matter like as football.. Finally they didn't provide any alternative flight nor return my ticket money..