Spice Jet Airlines — Onboarding experience

Address:

600040

One of the worst experience today morning, my husband reached counter at 516 am to board Madurai flight SG 3071 scheduled 6.05 am. They did not allow him to check in and board the flight.. he repeatedly informed it's an emergency. At times of critically if the airline can't do the needful then it's absolutely meaningless...Very bad hospitality from staff as well.. the worst part they cannot endorse him name for the next flight and its non refundable as well..